All shipped sales are final. Local returns of bars and other pre-packaged items are accepted providing the packaging is in tact and no seals are broken or packaging torn. All truffle/bonbon sales are final.
We currently ship within the USA but are happy to investigate options for more distant destinations.
All orders are shipped Fedex 2nd day or standard overnight to maintain optimum freshness. We only ship Monday-Wednesday to avoid packages sitting in shipper warehouses in unpredictable conditions over the weekend.
We offer flat rate shipping for ease of ordering.
$25.00 in warm weather months (April-October...it's Alabama ya'll, so it's still hot in October. Cold packs included)
$15.00 in cold weather months (November-March)
Even with cold packs, chocolate is no match for the sun if your package is left on a hot porch for several hours. When possible, we highly recommend shipping to a business address rather than a residential address to help keep your package in a temperature controlled environment as long as possible. We are not responsible for melted chocolate if the package has been left outside.
Orders will be shipped within 2 business days after order placement. If you have a chocolate emergency, just shoot us an email at firstname.lastname@example.org and we will do our best to accommodate last minute requests. If you do not hear back from us, then we have not received your message and cannot guarantee expedited processing.